Harrod's Salon
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Policies

~Children

We are dedicated to providing an enjoyable and relaxing experience. As a courtesy to clients and staff, children under 12 must be supervised by an adult while waiting for their appointment.

 

~Late Arrivals

We schedule our appointments in a way that will respect your busy schedule and limit waiting time to a minimum for all. Please arrive on time for your appointment. If you are late, your service may be shortened or rescheduled to avoid the inconvenience of others. Rescheduled appointments will be subject to a $25.00 service fee.

 

~Cancellations

A notice of 24 hours is required for cancellations of services. No shows and last minute cancellations are subject to a $25.00 service fee. Payment of fee will be required before rescheduling a missed appointment.

 

~Guarantee

We are committed to your complete satisfaction. Please call within one week of service for any adjustments that need to be made. We will schedule an appointment with your stylist or another if you prefer. We recommend products that we feel would be perfect for your hair and nails. Any product that you are unhappy with can be exchanged.